Support & Help Center

Welcome to the Camera GPS Map: Geo Timestamp Support Page. We’re here to help you get the best experience out of our app.

Frequently Asked Questions (FAQ)

1. Why is the GPS location on my photo inaccurate?

GPS accuracy depends on your device’s hardware and environment:

  • Ensure Location Services (GPS) are enabled for Camera GPS Map in your phone’s settings.
  • Set location accuracy to High Precision.
  • If you are indoors or surrounded by tall buildings, try moving outside for a better satellite signal.

2. Where are my stamped photos and videos saved?

All photos and videos taken with the app are automatically saved to your device’s native Gallery / Camera Roll in a folder named Camera GPS Map.

3. How do I change the time/date or map format?

Go to the Settings menu within the app to customize:

  • Date and time format (12-hour / 24-hour)
  • Map type (Normal, Satellite, Hybrid, Terrain)
  • Coordinate display format (Decimal, DMS)
  • Stamp templates and custom notes

4. Does the app store my personal photos or location data on external servers?

No. All media processing and photo storage happen locally on your device. We do not collect or store your photos, videos, or personal location logs on our servers.

Contact Customer Support

If you encounter any issues, bugs, or have feature suggestions, feel free to contact our support team. We aim to respond to all inquiries within 24-48 hours.

When reporting a technical issue, please include:

  1. Your device model (e.g., iPhone 15, Samsung Galaxy S24)
  2. Your Operating System version (e.g., iOS 18, Android 15)
  3. A brief description of the issue and steps to reproduce it